Help & Support

Our Commitment to Customer Value

At our core, we believe that our customers are the heart of our business. That’s why we’re dedicated to providing an exceptional experience that not only meets but exceeds your expectations. Our goal is to build a long-lasting relationship with you, based on trust, quality, and mutual respect.

What sets us apart:

  • Quality products: Our high-THCa flower collection is carefully grown in Portland, Oregon, ensuring the highest quality and potency.
  • Personal touch: We take the time to understand your needs and preferences, tailoring our service to meet your unique requirements.
  • Transparency: We’re open and honest about our products, processes, and policies, ensuring you’re informed every step of the way.
  • Support: Our dedicated team is always available to assist you, providing guidance and answers to any questions you may have.

Your support matters:

By choosing us, you’re not only getting top-notch products but also supporting a business that values:

  • Sustainability: We prioritize eco-friendly practices in our cultivation and operations.
  • Community: We’re committed to giving back to our community, supporting local initiatives and charities.
  • Innovation: We continuously strive to improve our products and services, investing in research and development.

Thank you for your support!

We’re honored to have you as part of our community and look forward to serving you with the highest level of customer value.

Getting Started:

To ensure a smooth experience, we kindly ask that you:

  1. Read our FAQs below.
  2. If you have any further questions, please send them to our live chat in a single message.

You MUST be 21 or above to purchase!

FAQs

Do you ship samples?

Yes, we ship samples. Before you ask, WE DO NOT SHIP ANYTHING FOR FREE. Samples are available for every strain we have, and each strain added to your sample will cost you $50.

The quantity of each strain sent in a sample is 1/2 oz. If you need more than half an oz of any strain in your samples, you will pay the normal price for it. Furthermore, you pay for the shipping of your samples too. The standard cost THROUGHOUT the United States is $40.

Need further assistance? Chat with our livechat support.

Do you accept credit/debit cards?

Yes, we accept credit/debit cards and we provide assistance throughout the payment process should you run into any difficulties. Learn how to pay with your credit/debit card

Do you ship to my State?

If you are in the United States of America, yes, we ship to your state. If you are not in the United States, Ask our support agents through live chat if we can ship to your country. CHAT NOW!

How much does it cost to ship to my state?

$0.00 is the exact amount we charge for shipping. You got that right, we do not charge for shipping. Shipping throughout The United States is TOTALY FREE.

Want to know the shipping cost for other countries? Chat with our livechat support.

How long is delivery?

– 2 to 5 days across the US which is free for all orders.

– Same-day, overnight, or express delivery across the US for orders above 10 lbs.

Do you have a specific question or do you want to know how long it will take to ship to another country? Chat with our livechat support.

What is your phone number?

We do not offer phone support. Drop us an email at sales@bulkthcawholesale.com or talk with a livechat support agent. Our stellar customer support is always online to solve all your problems in real time.

Do I have to verify my ID on delivery?

No, you do not have to verify your ID on delivery.

Do you have a question? ASK US NOW!
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